Returns + Exchanges

Effective July 1, 2026

We want you to feel confident with every purchase. If your product does not meet your expectations, we are here to help.

Our Product Guarantee

We stand behind the quality and durability of our products.

If you are not satisfied with your purchase due to quality, performance, or other product concerns, please contact our customer service team for assistance.

Returns

Products purchased directly from our website may be eligible for return.

To request a return:

1. Contact our customer service team.
2. Provide your order number and purchase information.
3. Follow the return instructions provided.
4. Send the product back using the recommended shipping method.

Returned items should generally be:

• Clean
• Unused or gently used
• In acceptable condition
• Returned with proof of purchase when available

Refunds

Once your return is received and inspected, approved refunds will be processed to the original payment method.

Refund processing times may vary depending on your bank or payment provider.

Original shipping charges may not be refundable unless required by applicable law.

Exchanges

If you need a different size, color, or product option, please contact us for exchange assistance.

Exchange availability depends on product inventory.

Damaged or Defective Products

If your order arrives damaged or you believe your product has a manufacturing issue, please contact us with:

• Order number
• Product information
• Description of the issue
• Photos showing the problem if applicable

Our team will review your request and provide the appropriate solution.

Repairs and Product Care

We encourage customers to extend the life of their products through proper care, repair, and responsible use whenever possible.

Items Purchased From Other Retailers

Products purchased from authorized retailers must be returned according to the retailer’s own return policy.

Contact Us

For returns and exchanges:

Email: [email protected]