Effective Date: July 1, 2026
Thank you for shopping with Patagoniashop.
We work to process and deliver your order as efficiently as possible while choosing responsible shipping solutions.
Order Processing
Orders are typically processed within 1–2 business days after purchase.
Orders placed during weekends, holidays, or high-volume periods may require additional processing time.
Shipping Methods
Available shipping options and estimated delivery times will be displayed during checkout.
Delivery times may vary depending on:
- Shipping destination
- Carrier availability
- Weather conditions
- Holidays
- Unexpected delays
Estimated delivery times are not guaranteed delivery dates.
Tracking Information
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Please allow time for tracking updates after your package has been accepted by the carrier.
Shipping Address
Customers are responsible for providing accurate shipping information.
If you need to update your address, please contact us as soon as possible after placing your order.
We cannot guarantee address changes after an order has entered the shipping process.
Lost or Delayed Packages
If your package is delayed, lost, or damaged during transit, please contact our customer service team.
We will work with you and the shipping carrier to help resolve the issue.
International Shipping
International shipping availability may vary.
Customers are responsible for any customs fees, duties, taxes, or import charges required by their destination country.
Contact
For shipping questions:
Email: [email protected]